AI Scientist
Overview
In this role you will advance our AI-powered fintech platform, applying hands-on Python engineering to real-world workflows. You’ll contribute to production-grade AI systems, including chatbots and document parsers, to automate customer interactions and back-office tasks. You’ll own end-to-end solution delivery from discovery to monitoring, working in a small, autonomous Growth & Analytics team. This is a chance to shape scalable AI capabilities that directly impact customer experience and operational efficiency.
Pay / Benefits
- Health coverage
- Retirement & savings plans
- Employee referral programme
- Office meals & snacks
- Flexible/hybrid working
- In-house events and socials
Responsibilities
- Improve chatbot quality and expand autonomously executable account actions
- Extend in-house document extraction pipelines for speed and accuracy
- Design LLM-driven workflows to simplify case management
- Identify opportunities to replace manual work with AI systems
- Own solutions from discovery through deployment, evaluation and monitoring
Key requirements
- Strong engineering skills and experience building production systems
- Hands-on experience using LLMs in real workflows
- Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations
- Understanding of business processes and judgement about where AI can automate them
- Ability to structure ambiguous problems, test hypotheses and progress with partial information
- Clear communication and ability to explain trade-offs and influence stakeholders
- Clear communication
- Influence stakeholders
- Problem-solving and adaptability
- LLMs in real workflows
- Prompt design
- Retrieval pipelines
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