Sales Adviser

Overview

Join Bellway’s North East Division as a Sales Advisor to drive sales performance at a Newcastle-area development. You will deliver high-quality customer service, manage reservations through to legal completion, and collaborate with internal teams and external professionals. You’ll maintain site presentation, use the CRM to keep records, and ensure health and safety standards. This role combines customer focus with target-driven performance in a supportive, inclusive culture that values flexibility.

Pay / Benefits

• competitive salary + monthly commission
• contributory pension scheme
• 25 days holiday + bank holidays
• ShareSave Scheme
• Cycle to Work Scheme
• Life assurance

Responsibilities

• Meet and aim to exceed sales targets set by senior management
• Liaise with customers, solicitors and financial advisors to ensure timely contract exchanges and completions
• Progress reservations through contract exchange and legal completion; assist post-completion with repairs or issues
• Contribute ideas with Sales Managers to boost sales performance
• Maintain exemplary site presentation and ensure safety and compliance policies
• Provide accurate product information to purchasers and guide tours of show homes and plots
• Utilize Bellway’s CRM system for accurate record-keeping and customer tracking
• Coordinate with Site Manager to schedule customer meetings and participate in weekly Sales/Site meetings
• Ensure adherence to industry regulations, policies, processes and standards

Key requirements

• Experience in housebuilding is beneficial
• Customer service experience in a customer-facing environment
• Experience handling confidential information
• Experience in property sales and marketing processes
• Ability to engage with home buyers and professionals
• Ability to build relationships with external agencies and professionals
• Current full UK driving licence
• Access to a vehicle for business use

• Customer-focused mindset
• Strong interpersonal and communication skills
• Ability to work independently and in a team
• Experience with CRM systems (Bellway’s CRM system)
• Proficient IT skills (Microsoft Office: Word, Excel, Outlook)
• Conveyancing and home buying process knowledge

Full job description from WhatJobs. Apply for this role →