Managers Control Self-Assessment (MCA) Analyst

Overview

In this role you’ll help enhance Citi’s Manager Control Assessment (MCA) program through data analysis, reporting and automation. You will work with Risk, Controls, Business and Technology teams to reduce manual work, improve data quality, and strengthen monitoring. You’ll develop standardized dashboards and governance materials, supporting senior stakeholders with actionable insights. This is an opportunity to shape risk governance through data-driven automation in a global bank.

Pay / Benefits

• hybrid work model (3 days in office)
• learning and development resources
• cross-functional exposure
• wellbeing and work-life balance initiatives
• competitive financial benefits and rewards package

Responsibilities

• Support MCA automation and reporting processes and drive continuous improvement
• Develop and maintain standardized MCA dashboards, metrics and management reports
• Analyze data to identify trends, exceptions and potential control gaps
• Assist data validation, reconciliation and QA across MCA data sources
• Gather requirements, document, test and implement MCA automation solutions
• Collaborate with Risk, Controls and Technology to create process efficiencies
• Prepare governance materials and presentations for senior stakeholders
• Monitor MCA-related actions, issues and remediation activities
• Maintain documentation of MCA processes, controls and reporting requirements
• Lead process improvement initiatives to enhance control effectiveness and efficiency

Key requirements

• Few years of experience in Risk & Controls, Operational Risk, Compliance, Internal Audit, Business Analytics, Governance, or related functions
• Basic understanding of risk management principles and governance frameworks
• Strong analytical and problem-solving skills with large datasets
• Proficiency in Excel for data analysis, reporting and reconciliation
• Familiarity with Tableau, SQL or similar tools (preferred)
• Attention to detail and data accuracy
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Effective verbal and written communication and cross-functional collaboration
• Interest in process automation, data analytics and continuous improvement initiatives

• Cross-functional collaboration
• Attention to detail
• Effective communication
• Excel for data analysis and reconciliation
• Tableau or similar visualization tools
• SQL or equivalent querying skills

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