As Senior Product Manager for Credit Cards Originations, you will own the end-to-end onboarding experience from first interaction to onboarding. You will shape the roadmap, partnering with Credit and Fraud to optimize eligibility, affordability, decisioning, pricing and fraud controls. You’ll lead a product squad, align cross-functional teams, and drive profitable new-account growth and improved conversion. You’ll apply data-driven insights and explore partnerships and AI-enabled improvements to scale impact.
Pay / Benefits
hybrid role with London office 2–3 days a week
flexible working arrangements
opportunity to work abroad up to 120 days a year
focus on work-life balance
Responsibilities
Set the direction and roadmap for Credit Cards Originations from first interaction through onboarding
Identify opportunities to boost profitable new-account growth using customer, commercial and risk signals
Translate credit strategy and pricing into scalable product capabilities and customer experiences
Lead a squad of engineers and collaborate with decisioning, design, analytics and operations
Improve conversion by simplifying journeys and reducing referrals
Shape partnerships and data opportunities, including open-banking and third-party propositions
Make pragmatic trade-offs across customer outcomes, economics, risk, quality and delivery speed
Develop the team's ways of working and leverage AI and automation to improve productivity and quality
Key requirements
Owned measurable commercial and customer outcomes in a complex digital product area
Able to turn ambiguity into clear direction, roadmap and success metrics
Sound commercial judgement balancing growth, conversion, unit economics and risk
Accountable for clear goals and KPIs and adaptable when evidence requires change
Strong product–engineering partnership and end-to-end execution from discovery to launch and iteration
Data-driven decision making and ability to explain trade-offs
Influences senior stakeholders and cross-functional partners without hierarchy
Hands-on, decisive with attention to detail when needed
Open to using AI and automation to improve ways of working
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