In this role you drive express cargo partnerships across multiple countries, acquiring new business and optimizing partner performance. You’ll align external partners with Emirates Express Services, collaborate with internal teams to market offerings, and continually evolve partner agreements. You’ll contribute to market insights, support project initiatives, and help scale the express business through strong stakeholder management and data-driven decisions.
Pay / Benefits
competitive salary
transportation and meal allowances
guaranteed bonus
profit share scheme
private medical insurance
health benefits cash plan
Responsibilities
Identify, select and manage external commercial partners for the Express project across multiple countries
Drive volume, revenue, share of wallet and compliance with partners; ensure customer satisfaction
Co-ordinate marketing of Express Services with internal teams for all customer segments
Manage and evolve partner agreements; provide support and address account management issues
Collaborate with Express Operations Partner on new commercial models, partner identification, and negotiations
Provide training and development for external partners to meet requirements
Liaise with IT and Finance to ensure system and payment processes with partners are effective
Engage with CCMB to develop annual marketing campaigns with country and audience specificity
Contribute to market trend analysis and drive process improvements across the Express team
Involve in project work related to Express initiatives
Key requirements
University Degree or equivalent
Minimum 5 years’ Logistics/Cargo experience
Experience in Express sales and commercial management; vendor and performance management; history in key account management, pricing and RFI/RFQ strategies
Customer service / call centre experience preferred
Analytical/numerical skills with ability to build financial business cases
Proven experience in legal contracting with partners/clients
Strong interpersonal skills and business acumen; ability to assertively manage stakeholders
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