Remote Operations/Senior Business Manager

Overview

In this role you will help shape and scale our operations by partnering with senior leaders to drive efficiency, process improvements and strategic initiatives. You’ll build robust infrastructure and systems to support growth, balancing day-to-day activity with longer-term improvement projects. Working remotely with occasional travel, you’ll influence across functions and engage stakeholders to deliver the organisation’s objectives. This is a hands-on leadership role with a clear impact on organisational effectiveness and growth.

Responsibilities

• Drive organisational effectiveness and scalable processes
• Identify and implement process improvements across functions
• Support strategic initiatives and align operations with growth objectives
• Ensure infrastructure, systems and foundations enable scale
• Engage with senior stakeholders and balance daily operations with longer-term projects
• Lead cross-functional collaboration to improve ways of working
• Turn ideas into practical, executable solutions
• Navigate multiple priorities with a hands-on, commercial approach

Key requirements

• Track record of managing business operations
• Experience implementing effective processes to support growth
• Strong stakeholder management and credibility across diverse teams
• Ability to influence, collaborate and operate with senior leadership
• Comfortably managing multiple priorities and solving problems proactively
• Hands-on, can-do attitude with commercial awareness
• Relevant experience in growing, consultancy, professional services, charitable or social impact organisations
• Transferable leadership and operational capability

• Stakeholder management
• Collaboration and influencing
• Proactive problem solving
• Process improvement
• Operations leadership
• Change management

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