Technical Counselor, Data and Ai

Overview

As a Technical Counselor, you guide Data and AI leaders to optimize practice and decision-making, helping them mitigate risk and achieve professional excellence. You will work with a defined portfolio of clients, delivering confidential, strategic advisory across in-person, telephonic, and digital channels. Your insights will drive value, align with memberships, and shape client success through governance, strategy, and cross-functional collaboration. You will operate in a growth-oriented, learning-focused culture and influence stakeholders at all levels.

Responsibilities

• Provide technical counsel and oversight to 18-20 clients per year
• Lead value-based client conversations and develop methods for client success
• Deliver confidential advising in-person, by phone, and via video
• Assess member needs and co-create objectives/work plans within agreements
• Engage in continuous learning and industry development
• Offer proactive thought leadership beyond requested asks
• Collaborate with Sales Leadership and Account Directors for account planning
• Leverage Info-Tech assets and third-party resources to fulfill memberships
• Diagnose value expectations and connect pain points to product solutions
• Build strong relationships with client peers and stakeholders tailored to client goals

Key requirements

• Minimum 15 years of IT leadership experience across multiple organizations
• Experience in five or more areas: Agentic AI frameworks; ML; AI technology selection; AI strategy; AI governance; AI use cases; MLOps/AIOps; IT/OT; IIoT; Data Lakehouse/Big Data/Data Warehousing; Data Engineering; Analytics
• Strong relationship, operational and systems development skills
• Ability to coordinate complex service delivery and diverse stakeholder needs
• Excellent customer service, professionalism, and ethical conduct
• Strong verbal, written, facilitation and presentation skills
• Self-starter with solid organizational abilities
• Ability to align with the organization's core values as a trusted executive
• Bilingual proficiency in French, Spanish or German is advantageous
• Willingness to travel ~25% and obtain a TN1 Visa

• strong communication
• customer service orientation
• relationship-building
• Agentic AI frameworks
• Machine Learning
• AI Technology Selection

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