In this role you will support Executives in Share Plans Advisory by delivering expert day-to-day guidance to clients through onboarding and share plan events. You will nurture client relationships and align client goals with operational delivery, while helping to develop new initiatives for MUFG Pension & Market Services. The role is hybrid with a London office base and offers growth across global teams, with learning opportunities and a strong client-focused culture. You drive impact by coordinating events, inquiries, and documentation to ensure a smooth shareholder experience.
Pay / Benefits
26 days annual leave
wellbeing day
volunteer day
parential leave
health and life insurance
pension scheme
Responsibilities
Plan client event projects for Share Plans Advisory and communicate event parameters to essential business areas
Handle enquiries from clients, advisors and other business contacts
Support Executives at client/advisor meetings and conference calls
Draft and oversee shareholder invitations and result documents
Maintain management information records and support client feedback surveys
Support colleagues in day-to-day duties, developing strategic relationships and implementing new initiatives
Draft client agreements and manage proofing and printing of documents
Identify bank accounts to be opened and oversee issuance of client invoices
Review and comment on a variety of documents
Work with data and set up core systems and portals to support administration and employee experience for share plan events
Key requirements
Demonstrable Share Plans knowledge and experience
Exceptional verbal and written communication skills
Attention to detail and accuracy
Ability to build and maintain relationships with stakeholders and clients
Strong Microsoft Excel and Microsoft Word skills
Self-motivation, time management and multi-tasking
Customer service mindset and team collaboration
Proactive, fast learner with drive to succeed
Excellent interpersonal skills and ability to work independently or in a team
Ability to explain complex information clearly and adapt delivery style
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