As Registered Manager for the Eastbourne branch, you will own operational, regulatory and commercial performance for a community-based complex care service. You will lead CQC registration and guide the branch through its first inspection while driving growth of adult and paediatric packages. You’ll maintain high standards in governance, safeguarding and quality, and actively expand care hours and packages. This role offers autonomy, cross-functional collaboration, and a clear path to long-term progression within a growing healthcare organisation.
Pay / Benefits
£50,000-£55,000 per annum
Permanent senior management role
Autonomy across service delivery and branch development
Support from clinical and senior leadership teams
Long-term progression within a growing healthcare organisation
Responsibilities
Take CQC registration for the Eastbourne service
Prepare and lead the branch through its first CQC inspection
Oversee approximately 2,000 existing care hours per week
Lead adult and paediatric community complex care services
Maintain high standards across safeguarding, governance and quality
Oversee care planning, risk assessments and service reviews
Lead and develop operational and care teams
Monitor staffing, care hours and branch performance
Build relationships with clients, families, commissioners and case managers
Support the mobilisation of new complex care packages
Identify opportunities to increase care hours and grow the branch
Drive continuous improvement across service quality and client experience
Work closely with clinical and senior operational colleagues
Key requirements
Previous management experience within community complex care, homecare or domiciliary care
Experience supporting adult and/or paediatric complex care packages
Strong knowledge of CQC regulations and inspection requirements
Previous experience holding CQC registration or taking responsibility for regulatory compliance
Experience preparing a service for CQC inspection would be highly advantageous
Strong knowledge of safeguarding, governance and quality assurance
Proven experience leading operational and care teams
Commercial awareness and experience monitoring service performance
Experience growing care hours, packages or branch performance
Strong relationship-management skills with clients, families, commissioners and healthcare professionals
A proactive, hands-on leadership style
This opportunity would suit an experienced Complex Care Manager, Branch Manager or Service Manager looking for greater autonomy, CQC responsibility and the opportunity to grow an established community complex care service
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