Technical Supervisor

Overview

As Technical Supervisor, you lead on-site facilities maintenance and engineering at a prestigious Central London site. You guide a multi-skilled team to deliver high-quality maintenance, ensuring safe, efficient and resilient building operations. You drive safety culture, maintain equipment performance, and report on SLAs and KPIs to support the client and JLL’s service standards. This role offers hands-on leadership within a high-end environment and opportunities to optimise maintenance strategies and asset life cycles.

Responsibilities

• Lead on-site engineering team to deliver maintenance and repair services per contract
• Provide hands-on technical guidance and mentorship to engineers
• Manage staffing levels and shift coverage, including out-of-hours support
• Champion Safety First culture and deliver safety talks and awareness programs
• Oversee Planned Preventative Maintenance (PPM) and reactive maintenance for maximum uptime
• Maintain MEP systems and building fabric to high standards and compliance
• Utilise CAFM to manage workflows, assets, and SLA/KPI adherence
• Drive continuous improvement in maintenance strategies and asset lifecycle
• Conduct health and safety inspections, RAMS reviews, and audits
• Act as primary technical contact for client and attend weekly operations meetings
• Prepare monthly engineering reports covering PPM, reactive works, budgets, and asset performance
• Manage subcontractors, review technical quotes, and coordinate minor works
• Oversee critical spares inventory and monthly stock audits
• Escalate critical equipment failures with recommended resolutions
• Perform site supervisory visits to ensure quality of work by in-house and subcontractors

Key requirements

• 5-10 years in a facilities maintenance supervision role
• strong hands-on MEP background
• experience managing a multi-skilled in-house team
• proficiency with CAFM systems for work orders and reporting
• relevant technical qualifications (City & Guilds, HNC/HND in building services) are highly desirable

• team leadership
• stakeholder management
• clear communication
• MEP systems expertise
• CAFM systems for work order management and reporting
• health and safety compliance (RAMS, permits to work)

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