As Account Director at Wiser, you lead top client engagements end-to-end, partnering with cross-functional teams to deliver outstanding employer-brand campaigns. You serve as the primary contact for senior clients, shaping strategies, briefs, and scopes of work while coordinating with project management. You drive profitability and growth by identifying opportunities to bring in additional Wiser services and by ensuring flawless execution and inspiring creative briefs. This role blends relationship-building with strategic leadership to transform client brands and cultures, within a collaborative, high-performing environment.
Pay / Benefits
Happiness team
culture calendar events
breakfast spread
Work from Anywhere
therapy subsidies
Vitality Health Insurance
Responsibilities
Lead end-to-end client engagements with PM support, ensuring timely and high-quality delivery
Act as main point of contact for senior clients and manage day-to-day coordination with Project Manager
Own client accounts, establish clear scopes of work, and upsell additional Wiser services
Gather client needs, align on opportunities, and coordinate cross-functional teams to deliver integrated solutions
Facilitate regular meetings, quarterly steering sessions, and biannual creative workshops
Maintain client expectations and ensure a fully rounded service across marketing, partnerships, and early talent
Rally the team, set expectations, and model hands-on leadership to support flawless execution
Key requirements
3-5 years in a client-facing Account Management role
Excellent spoken and written communication skills
Experience crafting and delivering a creative product for clients (brief to delivery); creative agency background is a plus
Employer branding experience is a bonus but not required
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.