Commercial Operations and Enablement Specialist

Birmingham Source: WhatJobs

See advert for pay

Overview

In this role you drive commercial excellence within the Controls EMEA business, focusing on data quality, process discipline, and pipeline visibility to enable data-driven decisions. You will partner with Sales, Marketing, Product, Finance, Pricing, and Operations to strengthen CRM adoption and performance tracking, supporting profitable growth. The position offers cross-functional collaboration across EMEA, contributing to operational excellence and business impact. You will shape enablement programs and governance to scale commercial outcomes while maintaining a safety-conscious, collaborative culture.

Pay / Benefits

competitive salary plus bonus plan
25 days holiday plus bank holidays
private healthcare
pension
life insurance
Employee Assistance Program

Responsibilities

Coordinate commercial planning activities, including performance reporting, action tracking and governance follow-up
Improve data quality, opportunity management, account discipline and pipeline hygiene across the EMEA Controls business
Prepare and analyze data for pipeline reviews, forecast discussions, business reviews and KPI tracking
Develop, maintain and enhance Power BI dashboards, reports and performance summaries
Support sales enablement through onboarding resources, playbooks, training materials and internal communications
Monitor adoption of commercial tools, dashboards and enablement programs
Partner with Sales and Marketing to support demand generation, installed base growth and campaign tracking
Identify process improvement opportunities and document standard ways of working
Coordinate with cross-functional stakeholders to ensure timely inputs, issue resolution and action completion
Contribute to continuous improvement projects using data analysis, structured problem-solving and change management

Key requirements

Bachelor's degree in Business, Engineering, Finance, Marketing, Data Analytics or a related discipline
5-7 years of experience in commercial operations, sales operations, business analytics, sales enablement or a similar role
Experience using Salesforce, Power BI, Excel and Microsoft 365 applications
Good understanding of CRM processes, sales pipeline management, forecasting and business performance reporting
Strong analytical and problem-solving skills with excellent attention to detail
Ability to translate data into meaningful insights and recommendations
Strong communication and stakeholder management skills across multiple functions and countries
Proactive, organised and accountable with a continuous improvement mindset