In this role you oversee the daily KYC Services operations, leading a team to ensure robust regulatory compliance and AML practices. You drive policy development, collaboration across departments, and risk-aware decision making to protect the organization from financial crime. You will modernize processes and leverage technology to improve efficiency and accuracy. This is a strategic leadership position within a global, compliance-driven firm.
Pay / Benefits
annual success-sharing bonuses or commission plans
hybrid or remote work schedules
competitive benefits package including annual leave
tuition reimbursement
referral bonuses
Responsibilities
Lead and develop a team of KYC specialists, including hiring, training, performance reviews, and career growth
Foster a culture of compliance and continuous improvement within KYC
Provide day-to-day supervision and guidance to KYC analysts
Ensure timely, accurate KYC reviews and onboarding activities
Manage workload distribution to meet deadlines and SLAs
Develop, implement, and maintain KYC policies, procedures, and controls
Oversee customer onboarding and ongoing monitoring for suspicious activity
Maintain regulatory alignment with FATF, EU AML directives and other frameworks
Draft and update SOPs and procedures reflecting regulatory changes
Identify opportunities for automation and efficiency in KYC processes
Collaborate with Risk, Legal, and Internal Audit on risk management
Perform quality checks and ensure adherence to AML, CDD/EDD standards
Prepare and present KYC reports to senior management
Drive adoption of technology and automation in KYC processes
Coordinate due diligence and audits with regulators and clients
Mentor and onboard new team members
Promote knowledge sharing and continuous learning
Key requirements
8–10 years in KYC/AML/compliance
5+ years in leadership/management
In-depth knowledge of KYC, AML, and CTF regulations and best practices
Familiarity with global regulatory frameworks and financial services industry
Strong leadership and team management
Analytical, problem-solving, and decision-making abilities
Excellent written and verbal communication with cross-team collaboration
Proficiency in KYC/AML software and technology solutions
Ability to manage escalations and balance priorities in a risk-based manner
Experience in drafting procedures and communicating across teams
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