In this role, you will support and optimize security and electronic systems across federal, local, and commercial clients. You’ll collaborate with engineering, field teams, and customers to ensure reliable operation and timely maintenance of complex cyber-physical solutions. You’ll diagnose issues, perform system administration tasks, and contribute to design and deployment efforts that enhance security and performance. This position offers hands-on technical growth in a leading engineering partner with a long-standing track record and a culture of agility, expertise, and trust.
Pay / Benefits
tuition reimbursement
professional and technical training programs
leadership training
open and transparent communication with leadership
collaborative team environment
longstanding firm (75 years)
Responsibilities
Analyze system performance and recommend improvements
Provide support to the system administration team
Troubleshoot systems and operating systems using networking and admin skills
Communicate with customers, manufacturers, vendors, and system administrators
Train system users and support personnel
Prepare and update preventive maintenance documentation
On-site system support post deployment
Read and interpret engineering drawings, blueprints, and SOWs
Coordinate with field personnel and engineering to discuss installation issues
Conduct R&D on new system manufacturers and interoperability scenarios
Perform desktop hardware and OS setup and imaging
Ensure test lab equipment is maintained
Interface with engineering team to improve design efficiency
Answer support calls and assist with installation issues on job sites
Key requirements
High School Diploma with 10+ years of relevant experience
Associates with 8+ years
Bachelor's Degree with 5+ years
Master's Degree with 3+ years
System administrator experience including triage, problem resolution, and workstation extensions
Vendor certifications for electronic systems preferred
Willingness to travel CONUS and OCONUS
Flexible schedule including nights and weekends
Reliable customer site attendance
Strong communication with customers, vendors, and internal teams
Ability to work with field personnel and engineering teams
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