UK (1LoD) Risk & Control Officer (RCO) - [Regulatory Operations]

Overview

In this 1LoD role, you own risk and control activities for the UK Operations function, partnering with Risk, Compliance and business stakeholders to ensure a robust control environment within regulatory appetite. You will design, test and maintain controls, support risk-based reporting, and drive remediation and improvement actions. The role sits in a mature risk framework, offering exposure to operational, change and compliance risk across business processes. You will act as a trusted risk partner, promoting a strong control culture and cross-functional collaboration.

Pay / Benefits

• hybrid schedule (Croydon or Birmingham)
• international career opportunities
• commitment to diversity and inclusion
• opportunities to work with Risk and Compliance
• inclusive culture
• employee development focus

Responsibilities

• Own and execute risk management within the function by documenting processes, risks, controls and residual exposures
• Design, implement and maintain 1LoD controls aligned with Group and UK frameworks focusing on operational, change and compliance risks
• Test key control design and effectiveness per risk-based plan; support RCSA and attestations
• Track remediation, transformation and enhancement actions including audit/compliance findings
• Contribute risk and control input to change initiatives ensuring risk identification and management throughout implementation
• Log and manage operational risks/incidents/near misses with root-cause analysis and corrective actions
• Monitor risk appetite metrics, KRIs and control indicators; identify breaches and emerging risks
• Support third-party risk management and AI Governance framework requirements
• Produce timely MI on risk and control to governance forums for actionable insight
• Represent risk profile in governance groups and escalate material concerns
• Act as a 1LoD risk partner with constructive challenge and collaboration with 2LoD/assurances

Key requirements

• Relevant degree in Business, Finance, Risk, Accounting or related discipline
• Professional qualification in Risk Management, Internal Control, Audit or Accounting desirable
• Experience in first line risk, operational risk management, internal controls or RCSA in a regulated financial services environment
• Understanding of end-to-end functional processes and key risks and controls
• Knowledge of risk management frameworks and UK regulatory expectations for 1LoD
• Ability to operate within a matrix organisation and influence stakeholders without direct authority
• Analytical capability with ability to produce clear risk and control MI
• Strong IT skills and good knowledge of Microsoft Office
• Early adopter of AI and automation tools

• Ownership mindset and accountability
• Attention to detail and proactive problem solving
• Pragmatic, solutions-focused with commercial awareness
• Risk management frameworks
• Control design and testing methodologies
• RCSA delivery and control effectiveness attestations

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