Manager, Conferences Creative Journey & Branding

Overview

You will lead the end-to-end branding and attendee experience for Gartner’s global conferences. You’ll work within the Global Creative Journey and Branding team to align branding, environmental design, and experiences across multiple events. The role combines strategy, creative leadership, and operational excellence to deliver impactful conference journeys for attendees, clients, and prospects. You will collaborate with Conference Center of Excellence teams and stakeholders to drive integrated planning and flawless execution. This is a hands-on, strategic role at scale that shapes how events reflect Gartner’s brand and value proposition.

Pay / Benefits

• world-class benefits
• hybrid work environment
• competitive compensation
• disproportionate rewards for top performers

Responsibilities

• Lead the end-to-end creative journey for external conferences, overseeing branding, environmental design, attendee experiences, and digital touchpoints across Gartner’s global conference portfolio
• Manage conference projects from concept through execution, ensuring seamless planning, coordination, and onsite or virtual delivery of branding and experience initiatives
• Partner with internal stakeholders to understand business objectives and provide strategic guidance on event experience, branding, and engagement opportunities
• Project manage planning, production, and implementation of conference signage, structures, branding elements, furniture, and experiential components with cross-functional teams and vendors
• Support development and implementation of operational processes, project management frameworks, and best practices to drive consistency, scalability, and efficiency
• Mentor and support junior team members, fostering growth, strengthening PM capabilities, and promoting stakeholder engagement
• Cultivate strong relationships with external vendor partners to ensure high-quality, innovative, brand-aligned solutions consistent with Gartner standards
• Drive a culture of creativity, innovation, and continuous improvement by identifying opportunities to enhance attendee experiences and optimize planning processes
• Manage conference budgets with forecasting, cost management, contract negotiations, risk identification, and resource allocation recommendations
• Collaborate across Conference Center of Excellence teams for integrated planning and execution of business unit experiences

Key requirements

• 5+ Years Event Management, Branding and/or Experiential & Event Marketing Experience
• Proven creative and operational management responsibility & management of teams
• Proven event operational and project management skills
• Ability to manage multiple tasks simultaneously and prioritize workload
• Management of multiple agency and vendor partners
• Effective people management skills and leadership
• Experience in creation of event spaces/environments/floor plans
• Proven and exceptional project management skills, effective management of time and prioritization
• Creative, innovative, strategic
• Strong financial management skills
• Client focused, solution oriented, and collaborative
• High sense of urgency, decisiveness, attention to detail and confidentiality
• Fully competent in Microsoft Office and Google Suite, especially PowerPoint, Excel and similar in G-Suite
• Strong Oral & Written Communication Skills
• Ability to travel as needed, approx. 30% domestically & internationally

• client-focused
• collaborative
• strong communication
• branding and experiential design
• environmental design
• project management

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