In this role you will support the Operations Manager to ensure smooth, compliant depot operations focused on quality and customer satisfaction. You act as the Depot Management Representative for BRC, VDA, ISO 9001, and ISO 14001, driving systems and readiness for audits. You lead internal and external assessments, manage QA processes, and oversee laboratory activities and calibration. This is a hands-on, cross-functional role with a strong emphasis on compliance, traceability, and continuous improvement.
Responsibilities
Provide BRC support and lead system implementation as Management Representative for audits
Support Operations Manager with QMS management and external accreditation visits (BRC, VDA, ISO 9001, ISO 14001)
Execute internal audit programme with depot Internal Auditors
Create Scunthorpe depot HACCP risk assessments and lead HACCP team
Complete customer questionnaires for both sites timely
Assist with preparation/completion of customer, supplier and legal audits
Manage lab trials and new product development
Oversee Customer Complaint system including investigation and corrective actions
Analyze materials (raw and finished) per agreed parameters and maintain records
Ensure calibration of laboratory and site equipment and maintain consumables
Issue depot Certificates of Analysis in a timely manner
Liaise with suppliers on quality issues
Undertake tasks assigned by Line Managers for effective performance
Lead non-conformance and complaint investigations
Authorize new site-specific chemicals via risk assessment
Control quality procedures and document control; implement training plans
Sign off and oversee outsourced activity under customer verification
Oversee internal audits for BRC, VDA & ISO
Key requirements
Level 3 HACCP for Manufacturing
Certified Internal Auditor
Certified First Aider
Health & Safety qualification desirable
Experience in Chemical Storage and Distribution and Laboratory analysis methods, GLP
BRC, VDA, ISO 9001, ISO 14001 awareness and audit readiness
HACCP risk assessment and leadership
Laboratory analysis methods and GLP
Calibration and maintenance of laboratory and site equipment
Certificate of Analysis creation and QA document control
Supplier quality liaison and customer audit coordination
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