Sales - Sales Advisor - UK

Overview

As a Sales Advisor, you will support an omnichannel shopping experience and deliver high-quality service aligned with our brand promises. You’ll work with management to create an engaging store environment and connect with customers and the local community. The role blends in-store standards with online support via the app and website to ensure a seamless brand experience. You will be an ambassador for the brand, embodying our values and driving store performance. This position offers opportunities to grow through cross-functional collaboration and personal development.

Responsibilities

• Deliver exceptional customer service and showcase personal style to create a memorable experience
• Support omnichannel shopping by guiding customers from in-store to online channels
• Maintain attractive store standards and visually appealing displays
• Engage with local customers and community partners to drive sales and brand awareness
• Collaborate with store team to execute the Retail Strategy and meet targets
• Act as Your Voice representative to communicate team feedback and support engagement initiatives
• Support in opening/closing duties as a Key Holder when trained
• Become the department specialist to enhance customer journeys with data-informed insights
• Contribute to visual merchandising and execution of brand guidelines

Key requirements

• Strong communication and interpersonal skills
• Passion for fashion and awareness of current trends
• Ability to work in a fast-paced, evolving retail environment
• Team player with a collaborative mindset and resilience
• Retail experience desirable but not essential
• Understanding of local customer base and community engagement
• Compliance with health and safety procedures and mandatory training
• Ambassador mindset aligned with brand values

• communication
• teamwork
• resilience
• customer-centric mindset
• ambassador for brand

Full job description from WhatJobs. Apply for this role →