Salesforce Architect - CRM, Cloud

Overview

In this role you will design and implement technical Salesforce CRM solutions on an inflight brownfield project, owning high- and low-level design artefacts and end-to-end architecture documentation. You will shape scalable, reliable CRM solutions across Sales Cloud, Service Cloud and Marketing Cloud, collaborating in an Agile/DevOps environment. Experience with cloud and on-prem infrastructure, low-code approaches, and public sector projects is valuable. A suite of Salesforce Architect Certifications is highly regarded.

Responsibilities

• Design and implement Salesforce CRM solutions (Sales Cloud, Service Cloud, Marketing Cloud) on brownfield initiatives
• Produce HLD and LLD design artefacts
• Document end-to-end technical architecture, APIs and data models
• Lead both functional and technical aspects of the Salesforce solution
• Assess and design for scalable, reliable infrastructure across cloud and on-prem environments
• Work in an Agile/DevOps context to deliver iteratively
• Leverage low-code technologies where appropriate
• Engage with public sector projects and stakeholders when relevant

Key requirements

• Extensive experience implementing Salesforce Sales Cloud and Marketing Cloud solutions across legacy and modern environments
• Strong ability to architect and document technical solutions, APIs and data models
• Experience with cloud, on-prem, PaaS/IaaS/SaaS and low-code technologies
• Knowledge of Agile/DevOps software development practices
• Salesforce Architect Certifications (relevant)
• Ability to lead architecture work and coordinate across teams
• Public sector Salesforce implementation experience is desirable
• Strong problem-solving and stakeholder management skills

• collaborative
• stakeholder management
• problem-solving
• Salesforce architecture
• HLD/LLD design
• APIs and data modeling

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