Senior Business Systems Analyst

Overview

In this role you enable organizational progress by collaborating with stakeholders to capture business needs, translating them into functional specs, and guiding solution choices. You will bridge business and technical teams, define quality test plans, and support change management. You’ll analyze data to inform decisions and help optimize processes for efficiency. This position offers impact across projects and a chance to shape how Arch delivers value to clients and colleagues.

Responsibilities

• Collaborate with stakeholders to elicit and document detailed business requirements.
• Translate requirements into functional specifications and technical documentation.
• Recommend software solutions aligned with business needs.
• Document and optimize business processes for efficiency.
• Serve as a bridge between business and technical teams and provide updates.
• Define test plans, validate results, and ensure system quality.
• Assist in user training and address concerns during transitions.
• Interpret data to derive insights and develop/maintain reports.
• Identify risks and ensure regulatory compliance.
• Plan, coordinate, and track projects and manage dependencies.

Key requirements

• collaboration
• analytical thinking
• stakeholder management
• communication
• problem solving
• adaptability

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