Property Accountant

Overview

In this role, you will own end-to-end Service Charge activities for a portfolio across commercial, residential and social housing sectors. You will liaise with global delivery teams to manage client workloads and ensure high-quality service delivery, visiting client sites to support satisfaction and retention. You’ll identify efficiencies, support onboarding, and act as a subject-matter expert on complex queries such as VAT. The opportunity combines frontline client engagement with process improvement in a growing Managed Services function.

Pay / Benefits

• Private Medical Insurance
• Health Cash Plan
• Personal Pension plan
• Parental Leave
• 25 days annual leave + bank holidays + 15 hours Flex Time Off
• Income Protection

Responsibilities

• Own end-to-end Service Charge activities from budgeting to year-end processes.
• Produce compliant accounts in line with lease terms and Technical Release 03/11.
• Coordinate with the global delivery team to allocate tasks and deliver engagements.
• Collaborate with leadership to identify delivery efficiencies.
• Support other property accounting functions (AR, AP, GL).
• Act as SME on complex queries (e.g., VAT with mixed-use properties).
• Assist with onboarding portfolios from prior agents.
• Identify opportunities for efficiency, automation, and continuous improvement.
• Support leadership with special projects and initiatives for Managed Services.
• Build client relationships through on-site visits and high-quality service delivery.

Key requirements

• Comprehensive knowledge of property accounting functions.
• 3+ years of service charge management experience across Commercial & Residential sectors.
• Experience with MRI solutions (Horizon, QubePM, PMX).
• Good understanding of RICS Service Charge guidelines.
• Previous client-facing experience.
• Ideally exposure to Service Charge within Social Housing.
• Effective written and verbal communication.

• Communication
• Client-focused
• Team collaboration
• Property accounting
• Service Charge management
• VAT considerations in mixed-use properties

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