Policy and Procedure Lead - Ongoing Monitoring

Overview

In this senior policy role, you will own Tide’s financial crime policy design and maintenance, covering AML, sanctions, and anti-bribery controls. You’ll align policy with UK regulatory expectations and real-world business operations, shaping a compliant control framework. You’ll collaborate with Compliance, Risk, and Operations to embed policy into day-to-day practice and support risk management across financial crime. This fast-growing fintech values precise governance and pragmatic, business-friendly policy outcomes. A key hook is your impact on scalable, risk-aware processes that enable Tide to serve millions of members.

Pay / Benefits

• Competitive salary
• Vitality Health Insurance with wellbeing focus
• 24/7 Employee Assistance Programme
• 25 days holiday (+ option to buy extra)
• Professional learning and development budget
• Cycle to Work and pension contributions

Responsibilities

• Own end-to-end lifecycle of Ongoing Monitoring crime policies and procedures (drafting, reviews, approvals, periodic updates)
• Design and maintain the Ongoing Monitoring control framework with clear mapping to policy and regulatory obligations
• Monitor regulatory developments (FCA, HM Treasury, OFSI, JMLSG) and translate changes into updates
• Collaborate with Ongoing Monitoring Operations & Product Teams, Second Line of Defence, and Risk to ensure operational viability
• Support internal audits, regulatory examinations, and assurance reviews with policy documentation and SME guidance
• Perform gap analyses against new or changed regulation and coordinate remediation
• Provide SME guidance on policy requirements to the business
• Contribute to wider risk management across financial crime operations and risk assessments
• Build strong, cross-line relationships to ensure consistent policy application

Key requirements

• Significant experience in financial crime compliance with policy, procedure, or control design in a UK-regulated bank, payments firm, or fintech
• Strong knowledge of FCA requirements, Money Laundering Regulations 2017, and JMLSG guidance
• Proven track record in drafting and maintaining clear policy documents with governance and approvals
• Experience designing or maintaining financial crime control frameworks and supporting risk management
• Strong stakeholder management skills at senior level across Compliance, Risk, and business
• Excellent analytical and drafting skills translating regulatory requirements into actionable policy
• Experience with regulatory horizon scanning, gap analysis, and remediation planning
• Ability to operate in a fast-paced, high-growth environment with competing priorities
• Experience supporting internal audits or regulatory examinations (desirable)

• Strong stakeholder management
• Analytical thinking and precision
• Clear, actionable writing
• Policy design and drafting
• Regulatory horizon scanning
• Gap analysis and remediation planning

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