In this role you lead Vodafone’s Oracle OSS platforms to ensure high availability, performance, and resilience. You provide technical leadership across Oracle telecom applications and drive DevOps and SRE transformation with a focus on operational excellence. Based in Newbury, you influence roadmaps, governance, and stakeholder engagement while guiding production support and incident recovery. You’ll shape automation and observability to advance platform modernization.
Responsibilities
Own end-to-end Oracle OSS platforms with focus on availability and reliability
Define technical roadmaps aligned to business priorities
Drive capacity planning, risk management, and service improvement initiatives
Ensure compliance with SLAs, KPIs, and governance frameworks
Lead major incident response and root cause analysis
Improve incident reduction and recovery times
Govern release planning, deployment, and change management
Drive automation via DevOps/SRE practices; support CI/CD (Jenkins, GitHub, Azure DevOps)
Define observability standards using tools (Dynatrace, Splunk)
Escalate as senior technical point for stakeholders and partners
Manage relationships with Oracle and vendors; provide risk assessments
Lead and develop support engineers; strengthen knowledge management
Promote collaborative DevOps/SRE culture
Key requirements
Significant experience in Telecom IT and Oracle OSS environments
Strong expertise in Oracle OSS solutions (OSM) or Oracle Fusion Middleware
Unix/Linux administration and Oracle SQL performance troubleshooting
Knowledge of cloud, containerisation, Kubernetes (advantageous)
Familiarity with monitoring, observability, and enterprise tooling
Understanding of telecom network integrations and Oracle Fusion Middleware integration (beneficial)
Strong knowledge of Incident, Problem, Change, Release Management
Experience in ITIL-aligned service management
Proven leadership of application support or operational teams
Experience managing critical production services and major incident recovery
Strong stakeholder engagement, vendor management, communication, and leadership
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