In this role, you shape the firm’s AI-enabled legal services and processes, combining law, tech, and product design to improve how work is performed. You will partner with Knowledge & Innovation and AI teams to design, build, and deploy practical, compliant workflows within firm-approved platforms. Your work spans research, prototyping, testing, and governance to deliver scalable, responsible AI solutions that enhance legal service delivery.
Responsibilities
Support the Director of AI Products & Platforms in pursuing the firm’s strategy for legal innovation and AI adoption
Translate legal and business needs into functional workflows within AI and legal tech platforms
Conduct user research, usability testing, and feedback sessions with attorneys and paralegals to validate direction
Design, build, and iterate digital solutions, including GenAI workflows and API integrations across firm systems
Lead pilots and rollouts as first-line technical lead, ensuring solutions are practice-ready and scalable
Document builds, prompts, and configurations; conduct prompt evaluations and benchmarking for responsible AI use and data governance
Develop training materials and user-facing resources for digital solutions
Monitor performance, analytics, and user adoption to drive improvement
Maintain expertise in core practice applications and generative AI tech used by the firm
Stay current on generative AI and legal tech trends to keep the firm at the forefront of responsible tech use
Work with AI & Innovation group, Knowledge & Innovation lawyers, and IT to deliver integrated solutions
Willingness to travel and work flexible hours as needed
Hands-on experience with low-code/no-code and agent-development platforms (e.g., Power Automate, Power Apps, Copilot Studio)
Demonstrated experience with generative AI systems, including prompt engineering and evaluation, with attention to ethics and confidentiality
Key requirements
Legal qualification with admission as a Solicitor (England) or equivalent
Minimum 4 years’ experience practicing corporate transactional law in a large firm or in-house setting
Bachelor’s in Computer Science, Information Systems, Engineering, or related field preferred
2+ years’ experience in legal tech, product implementation, or AI-enabled workflows preferred
Ability to translate legal reasoning into tech-driven processes
Strong understanding of large law firm workflows and professional obligations
Proactive, self-starting, and capable of independent judgment
Excellent written and verbal communication with lawyers and technologists
Strong interpersonal skills, customer orientation, and cross-team collaboration
Project management experience and ability to manage multiple initiatives
Ability to learn new applications quickly and maintain high quality work without supervision
Hands-on experience with low-code/no-code and agent development platforms (Power Automate, Power Apps, Copilot Studio)
Experience with generative AI systems, prompt/context engineering, and evaluation, including data governance considerations
Knowledge of document assembly tools and AI-assisted drafting tools
Experience with SharePoint, Microsoft Excel, Teams, Box, iManage, Tableau or Power BI, and Microsoft Office
strong communication
collaboration across functions
ownership and initiative
low-code/no-code platforms (Power Automate, Power Apps)
agent development frameworks
generative AI systems (prompt engineering, retrieval-augmented generation)
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