Global Head of Analytical Editorial Operations

Overview

As Global Head of Analytical Editorial Operations, you will define the global strategy for LexisNexis’ secondary content to drive trust, relevance, and value in customer workflows and AI-generated answers. You will lead a 150-person, cross-regional team to improve content currency, structure, and editorial quality while scaling GenAI-enabled capabilities. You will partner with Product, Technology, and commercial leaders to unlock new content opportunities and ensure responsible, high-quality content at scale. This role offers strategic influence across editorial governance, tooling adoption, and operational excellence to strengthen product and customer outcomes.

Pay / Benefits

• wellbeing initiatives
• shared parental leave
• study assistance
• sabbaticals
• flexible work arrangements
• location-specific benefits

Responsibilities

• Set global strategy and operating roadmap for Analytical Editorial Operations across multiple regions
• Partner with Segments, Product, GTO, Data Science, Product Operations, and commercial leaders to improve global Analytical products
• Lead adoption and scaling of GenAI-enabled analytical content capabilities (Agentic Content Platform, ACE, GenAI-augmented content updating)
• Transform editorial workflows to enhance currency, structure, discoverability, and efficiency while preserving editorial quality and trust
• Prioritize investments to improve answer set quality, relevance, completeness, and trustworthiness in Protégé
• Manage author/expert relationships and recruitment in collaboration with Commercial; uphold editorial standards
• Establish governance, performance metrics, human-in-the-loop controls, and risk management for GenAI workflows
• Use feedback, metrics, and usage data to drive continuous improvement in content quality and customer experience
• Provide strategic reporting and recommendations on content systems and global best practices to SVP, Global Editorial Operations
• Oversee global planning, budget, and investment prioritization for Analytical organization
• Build a high-performing, globally distributed workforce with talent development and change leadership
• Set and execute strategy for GenAI-enabled content, including ACP, ACE, and updating processes
• Collaborate with Product, Technology, Data Science, and Commercial teams to deliver customer-facing AI outcomes

Key requirements

• 10+ years of global operations leadership with responsibility for delivery, quality, and financial performance
• Experience engaging with diverse, high-level P&L stakeholders
• Budget management experience
• Proven track record leading organizational transformation
• Strong process, engineering, and systems orientation
• Experience managing global delivery models and vendor partnerships at scale
• Demonstrated leadership of AI/GenAI/automation initiatives from strategy to adoption
• Experience with cross-functional delivery including Product, Technology, Data Science, commercial, and operations
• Ability to use data and customer feedback to improve content, search, retrieval, or AI-generated experiences
• Legal-content, secondary-content, publishing, or information-services experience preferred
• BA/BS + JD, MBA, or other advanced degree or equivalent experience
• Commercial fluency to justify content investments with leadership across segments, Product, and Finance
• Collaborative, deadline-driven leadership style with global matrix teams
• Proven ability to translate data into actionable strategies and changes
• Excellent communication and presentation skills for executive audiences
• Ability to influence cross-functional teams toward short- and long-term goals

• collaborative leadership
• change management
• data-driven decision making
• GenAI
• Agentic Content Platform (ACP)
• ACE

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