Lead Technical Program Manager - Digital Enablement, Payments Tech

Overview

In this role you drive end-to-end delivery for a suite of Identity & Access Management products within the Commercial & Investment Bank. You will align with product and engineering leadership, coordinate releases across a distributed team, and serve as the primary delivery lead for a key client engagement. You help the organization securely serve clients at scale by guiding cross-functional execution and risk management. You will collaborate with senior stakeholders to translate complex requirements into actionable plans and outcomes.

Responsibilities

• Lead end-to-end product delivery across Identity & Access Management platforms, ensuring on-time and within-scope execution
• Manage a geographically distributed team to build a high-performance, collaborative delivery culture
• Partner with Product Owner to refine requirements and translate them into milestone-driven delivery plans
• Own delivery for a key client engagement, coordinating across engineering, product, and business stakeholders
• Drive agile practices (scrum, backlog, sprints, retros) and maintain delivery visibility with JIRA
• Identify, assess, and mitigate program risks and dependencies, implementing contingency plans
• Coordinate cross-functional releases across distributed teams for smooth deployment
• Leverage AI-assisted tools to improve program reporting and data-driven insights
• Build strong relationships with senior leaders and cross-functional teams to drive alignment

Key requirements

• Formal training or certification in technical program management concepts
• Experience leading large, complex technology programs in matrixed organizations
• Proven ability to lead large, distributed teams and foster high-performing cultures
• Technical fluency to understand engineering requirements and dependencies
• Hands-on experience with agile delivery and JIRA for backlog and sprint management
• Advanced stakeholder management and communication skills with senior leaders
• Analytical skills to decompose complex objectives into executable plans

• leadership across time zones
• cross-functional collaboration
• strategic thinking
• agile delivery practices
• JIRA backlog management and sprint planning
• release coordination and deployment planning

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