As Oracle Technical Support Lead for WMS, you will provide technical leadership across a complex Oracle WMS Cloud environment. You will troubleshoot incidents, configure modules, and support integrations and reporting to keep warehouse operations running smoothly. You’ll partner with reporting and integration teams to resolve root causes and deliver system changes in scheduled releases. This role directly supports inbound/outbound warehouse processes and inventory visibility, helping optimize operational rules and structures. You’ll work in a hands-on, cross-functional setting with a focus on reliability and expert guidance.
Pay / Benefits
Benefits
Hybrid working
Permanent contract
Salary up to 95,000
Responsibilities
Provide technical leadership and specialist support across Oracle WMS Cloud
Troubleshoot complex WMS incidents and implement resolutions
Support WMS reporting issues and troubleshoot the reporting environment
Collaborate with integration teams to resolve technical integration issues
Deliver WMS components as part of scheduled service releases
Implement configuration changes across Oracle WMS modules
Support inbound warehouse processes and WMS configurations
Support end-to-end outbound fulfilment processes
Provide expertise on warehouse inventory control, optimisation and visibility
Configure warehouse structures, operational rules and fulfilment processes
Work across APIs, integrations and reporting to maintain reliable communication with enterprise systems
Own WMS incidents from investigation to closure
Provide technical guidance to wider support, integration and business teams
Key requirements
Strong hands-on experience with Oracle WMS Cloud
Experience configuring and supporting inbound warehouse processes
Strong understanding of end-to-end outbound fulfilment
Experience with warehouse inventory control and optimisation
Strong knowledge of LPN Management
Experience with inventory visibility and control
Ability to design and configure warehouse structures and operational rules
Strong technical troubleshooting skills across Oracle WMS environments
Experience supporting integrations and reporting within a WMS environment
Ability to investigate and resolve complex production incidents
Strong communication and stakeholder management skills
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