Senior Marketing Operations Manager, EMEA

Overview

In this role you will build and operate AI-powered marketing systems to accelerate demand generation. You will partner with Marketing, Sales, Engineering, Data, Security, Legal, and Privacy to deliver reliable, scalable automation and data-driven workflows. You’ll shape how AI transforms marketing operations, improve pipeline outcomes, and ensure high-quality data and adoption. This hands-on position focuses on measurable impact, cross-functional collaboration, and responsible technology use in a fast-growing company.

Pay / Benefits

• Healthcare programs with employee/family coverage
• Private medical and dental coverage
• Paid parental leave and fertility benefits
• Retirement saving options
• Generous time off and holidays
• Wellness/fitness benefits and development stipend

Responsibilities

• Identify opportunities to apply AI and automation across campaign operations, lifecycle marketing, events, lead management, reporting, and research
• Design and deploy agents, automations, internal tools, and integrations using Gumloop, Claude, Workato, Retool, APIs, and lightweight code
• Connect workflows with Salesforce, Marketo, data warehouses, and internal knowledge resources
• Develop prototypes into dependable systems with controls, documentation, and measurement
• Assess adoption and impact, refining solutions based on outcomes
• Lead marketing automation and campaign infrastructure for multi-region campaigns
• Oversee lead ingestion, enrichment, routing, lifecycle management, consent, and sales handoff processes
• Translate campaign requirements into scalable, self-service workflows
• Manage Marketo and Salesforce workflows, data quality, and governance
• Support events, webinars, demos, intent signals, and lifecycle campaigns
• Redesign end-to-end workflows with marketers, prioritizing impact and reuse
• Help teammates adopt AI and automation tools and improve self-sufficiency
• Monitor system health, lead flow, and data quality; coordinate issue resolution
• Collaborate with Marketing, Sales, Engineering, Data, Security, Legal, and Privacy to deliver timely and reliable solutions

Key requirements

• Five+ years in Marketing Operations, Revenue Operations, Business Systems, Marketing Technology, or related field
• Hands-on experience with Salesforce and a marketing automation platform (Marketo or HubSpot)
• Experience creating automations, integrations, internal tools, or AI-powered workflows with user adoption
• Comfort with data, APIs, and technical systems; not required to be a software engineer
• Ability to translate evolving business needs into practical, scalable solutions
• Clear communication and documentation skills for technical and non-technical audiences
• Continuous-improvement mindset to reduce bottlenecks and increase efficiency
• Willingness to commute 5 days in office

• Clear communication
• Collaboration
• Problem-solving
• Salesforce
• Marketo
• HubSpot

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