Business Development Manager (Inbound Sales)

Overview

In this role you will convert high-quality inbound leads into long-term client relationships for Trust Payments. You will be the first point of contact, helping prospects understand how our payment solutions address real business challenges. You’ll work with cross-functional teams to advise, negotiate, and close opportunities while exceeding performance metrics. This is a growth-focused position within a market-leading fintech company that values collaboration and measurable impact.

Pay / Benefits

• flexible work arrangements
• wellness initiatives including mental health support
• extensive leave provisions
• family-oriented policies (maternity/paternity/adoption)
• pension scheme and life assurance
• professional development opportunities

Responsibilities

• Respond promptly to inbound enquiries across channels within SLAs
• Apply a consultative approach to understand prospects’ goals
• Identify merchant and partner challenges and map appropriate products while maintaining profitability
• Negotiate commercial and contractual terms with support from managers
• Meet or exceed KPIs with a view to growth
• Maintain accurate CRM records for reporting, forecasting, and pipeline management
• Represent Trust Payments at trade events as needed

Key requirements

• Inbound, customer-facing experience, ideally in payments
• Outcomes-oriented with track record of hitting targets
• Natural problem-solver who can map products to client needs
• Strong written and verbal communication; asks the right questions
• Open to feedback and committed to continuous development
• Professional and collaborative in internal and external interactions

• communication
• problem-solving
• collaboration
• payments solutions knowledge
• CRM usage
• ability to map products to client needs

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