In this role you serve as the primary liaison between PepsiCo Supply Chain and a key customer, driving end-to-end supply chain collaboration. You will develop joint business plans, manage demand planning and fulfilment through the customer’s systems, and resolve service issues to improve customer experience. You’ll lead OTIF alignment, forecast accuracy, and joint planning activities to enhance overall supply chain performance. This is a hands-on role in a cross-functional, customer-focused environment with significant external interaction.
Pay / Benefits
critical illness cover
discounted gym memberships
enhanced parental leave
electric car schemes
competitive salary
Responsibilities
Maximise in-store availability and optimise stockholding against targets
Own OTIF performance between PepsiCo and customer systems and drive improvements
Forecast baseline and promotional activity, including promotions and range changes
Resolve failed orders and manage inventory replenishment and risks to promotions
Analyse sales trends using customer systems to improve forecast accuracy and remove bottlenecks
Collaborate with internal stakeholders (Supply Chain, Commercial, Field) and external customer stakeholders
Support Joint Supply Planning (JSP) meetings and 30/60/90-day reviews
Contribute to projects to improve ordering, delivery efficiency, and overall supply chain performance
Understand customer's promotional calendar and align forecasts with timelines
Identify opportunities to improve operational efficiency and ways of working
Build and maintain strong collaborative relationships balancing both organisations' needs
Key requirements
Strong interpersonal and stakeholder management skills
Experience working cross-functionally to gather information and drive continuous improvement
Ability to work independently and make sound decisions
Proactive in anticipating customer needs and offering effective solutions
Strong analytical, planning, and problem-solving skills
Excellent communication and influencing skills
Collaborative team player with a customer-focused approach
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