General Manager - Hubs

Overview

In this leadership role, you drive hub performance to meet service, cost, and throughput targets within a fast-paced, 24/7 network. You guide Hub Managers and the Sort Controllers to implement standards, optimise operations, and align with ISO procedures. You shape strategic planning, people development, and cross-functional collaboration to deliver reliable network support and sustainable growth. This is a chance to influence execution at scale and champion DPD’s values in daily leadership.

Pay / Benefits

• excellent basic salary
• company car or cash alternative
• bonus scheme
• Private Medical Insurance
• Cycle2Work Scheme
• Holiday trading and retailer discounts

Responsibilities

• Hold overall strategic planning for the Hubs
• Oversee Transport loading and movements per company policy
• Implement and manage environmental policies and procedures
• Oversee transport procedures and quality procedures
• Plan holidays in line with operational needs
• Operate within and exceed service level targets across networks
• Achieve Hub unit cost targets
• Control costs via budgeting, finance reporting (P&L, productivity), and PO compliance
• Provide support to depot networks through structured reviews and liaison with Operations Support
• Manage Security Policy and security awareness, including searches as required
• Manage recruitment via Hub Operations Managers; liaise with agencies; interview; improve retention
• Develop Hub Operations managers and Sort Controllers through coaching and training
• Manage attendance, reduce lost time, and oversee OJT programmes for new starters
• Communicate company/union information and maintain regular union/employee meetings

Key requirements

• Experience in logistics/distribution with large, fast-paced, 24/7 operations and responsibility for many staff
• Confident communicator and presenter; able to influence strategy and liaise with Directors
• Decisive, effective decision-making in time-pressured environments
• Passion for building and motivating high-performing teams
• Strong problem-solving, resilience, self-motivation and flexibility
• Embodies DPD values: Passion, Respect, Honesty, Flexibility, Caring, Accountability

• leadership
• communication
• decision-making
• financial planning and control (P&L, productivity)
• budgeting and expenditure approval
• security policy implementation

Full job description from WhatJobs. Apply for this role →