In this role you support Investment Managers within the Private Client team to deliver high-quality client service and drive improvements in the client administration workflow. You’ll engage from onboarding through ongoing maintenance, coordinating with internal teams and external parties to fulfil client requirements. You will handle client queries, AML reviews, and account-related tasks while building trusted relationships. The position offers hybrid work, cross-functional collaboration, and a chance to influence processes in a growing asset management firm.
Responsibilities
Onboard clients and coordinate account opening with Investment Managers
Maintain existing client accounts, including AML reviews and record-keeping
Liaise with third parties on custodial matters and derivative/FX accounts
Develop and manage ongoing client relationships and respond to inquiries
Administer client data across internal and external systems
Coordinate with internal colleagues and external consultants/auditors to meet client needs
Provide guidance/train junior staff and cover for the Client Administration Team
Attend client meetings as required
Support and assist Investment Managers with timely service delivery
Key requirements
Minimum 2 years’ experience in a similar Client Services/Administrator role in asset management
Sound knowledge of asset management company structure
Strong organisational skills and ability to work unsupervised
Ability to prioritise, multitask, and meet deadlines
Excellent written and verbal communication skills
Numerical, analytical, and PC skills
Knowledge of investment parameters and fee arrangements for discretionary portfolios
Understanding of investment instruments, corporate actions, and capital gains tax rules
Industry qualifications such as IOC
Client-facing confidence
self-motivation
cross-functional collaboration
AML processes
data/system administration for client information
knowledge of discretionary portfolios and related instruments
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