Ocean Export Agent

Our client close to Heathrow are looking for an Ocean Export Agent

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Ocean Export Files and reporting

Meet compliance at all times to regulations internal and external in accordance with government regulations

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Qualifications

Previous experience within Ocean Export is required,

Understanding of ocean documentation process a plus

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Pro-active, strong organizational skills

Good computer skills (Excel, Word)

Hazardous Materials certification (preferred)

Hours are Monday to Friday 09:00 - 17:30

Salary is up to £30,000 depending on experience plus excellent staff benefits.

*We are only able to accept applications from candidates with the required experience for this role. If you dont hear from us your application has been unsuccessful.

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