Despatch Team Leader

A fantastic opportunity has arisen for an experienced Despatch Team Leader to join a successful FMCG business and play a key role within their Despatch and Operations team.

You will be responsible for the day-to-day management of the Despatch team, ensuring depot customer orders are fulfilled accurately, in full and on time. You'll oversee team performance against departmental KPIs, ensure stock is picked correctly and in rotation, and make sure all relevant paperwork and systems are completed in line with company procedures. The role will also involve carrying out and monitoring pre-use checks on trailers and MHE, escalating any defects, shortages or potential delays, and investigating issues to identify root causes and implement effective solutions.

The successful candidate will have previous experience within a despatch, warehouse, logistics or stock control environment, ideally within FMCG. Strong communication, organisational and problem-solving skills are essential, along with good numerical ability and attention to detail. Experience using Microsoft applications, emails and databases is required, while experience within FMCG and a Counterbalance Forklift Licence would be highly advantageous. You'll need to be a proactive and hands-on team player who can lead by example and work effectively in a fast-paced environment.

Ideal Candidate

• Experience within FMCG, food manufacturing or a fast-paced operational environment.
• Strong understanding of stock control, stock rotation and order fulfilment.
• Proven ability to manage team performance against KPIs and operational targets.
• Excellent communication skills with the ability to work effectively across departments.
• Confident using Microsoft IT systems, emails and databases.
• Good organisational and timekeeping skills.
• Counterbalance Forklift Licence is essential.

If you believe you have the skills and experience to take on this Despatch Team Leader position and are looking for an opportunity to make a real impact within a successful FMCG business, please get in touch.

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