Fire Alarm Supervisor

Fire Alarm Supervisor
North London | Hybrid Working
Salary: Up to £60,000 depending on experience

Overview Our client, a well-established specialist, is seeking an experienced Fire Alarm Supervisor to oversee the delivery of installation, maintenance, and compliance programmes across a portfolio of residential properties, with a strong focus on social housing contracts.
This is an excellent opportunity for a technically strong fire alarm professional who combines hands-on expertise with proven leadership experience. The successful candidate will be responsible for managing field-based engineers, maintaining industry compliance standards, supporting client relationships, and ensuring projects are delivered efficiently, safely, and to a high standard.
Key Duties Leadership & Team Development

• Provide day-to-day support, direction, and technical guidance to a team of fire alarm engineers.
• Promote a positive working environment focused on accountability, teamwork, and continuous improvement.
• Assist with recruitment activities, inductions, training plans, and employee development.
• Conduct performance reviews and address operational or personnel issues where required.
• Mentor engineers and support the development of junior staff.

Technical Oversight & Compliance

• Supervise the installation, servicing, fault-finding, and upgrading of fire detection and alarm systems.
• Review technical drawings, specifications, and project documentation.
• Carry out regular site inspections and quality audits to verify standards are being met.
• Ensure all completed works comply with current fire industry regulations and recognised standards.
• Check and approve engineer certification and associated documentation.
• Support accreditation audits and maintain compliance with third-party certification requirements.
• Deliver technical briefings, safety updates, and toolbox talks to operational teams.

Customer & Contract Management

• Attend meetings with clients, contractors, and stakeholders when required.
• Act as a technical point of contact for operational queries and project issues.
• Build and maintain strong working relationships across customer accounts.
• Assist in resolving service concerns and ensuring contractual obligations are met.

Operational Support

• Produce quotations for additional works and system modifications.
• Review variation requests and provide technical input on project changes.
• Coordinate with suppliers to ensure materials and equipment are available when needed.
• Maintain accurate records using internal management systems and reporting platforms.
• Contribute ideas and initiatives that improve efficiency, service delivery, and customer satisfaction.

Candidate Profile The ideal applicant will possess:

• Extensive knowledge of fire detection and alarm systems.
• Previous supervisory, team leader, or management experience within the fire industry.
• A track record of successfully managing engineers against service and performance targets.
• Strong understanding of compliance, quality assurance, and industry best practice.
• Excellent organisational and planning abilities.
• Effective communication skills with both clients and technical teams.
• A proactive and solutions-focused approach.
• The ability to manage multiple priorities in a fast-paced environment.

Essential Requirements

• FIA Fire Detection & Alarm Design Theory and Regulatory Requirements qualification.
• Minimum 5 years' experience working within the fire alarm industry.
• Strong understanding of BS 5839 standards.
• Relevant electrical qualification equivalent to City & Guilds Level 3 and current wiring regulations knowledge.
• Full UK driving licence.

Desirable Qualifications

• NVQ Electrical Installation and AM2.
• SSSTS or SMSTS certification.
• FIA Advanced Installer.
• FIA Advanced Commissioning qualification.
• FIA Fire Protection for Electronic Equipment Installations.
• Experience working within social housing or public sector contracts.

Package & Benefits

• Salary up to £60,000 depending on experience.
• Hybrid working arrangement.
• Company vehicle and fuel provision.
• Private healthcare contribution.
• Generous annual leave entitlement plus bank holidays.
• Ongoing professional development and industry training.
• Career progression opportunities within a growing organisation.
• Employee wellbeing support.
• Friendly and collaborative working environment.
• Staff recognition and referral incentives.

Why Apply? This position offers the opportunity to join a growing and respected fire safety organisation where you will play a key role in developing engineers, maintaining technical excellence, and ensuring the delivery of critical life safety services across residential property portfolios. The role provides genuine career progression along with the autonomy to make a measurable impact on operational performance and client satisfaction.

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