Senior FCL Operations Executive

The Opportunity

A fantastic opportunity to join a small, ambitious and friendly freight forwarding business as a Senior FCL Operations Executive . This role suits an experienced freight professional with strong hands-on FCL knowledge and a commercial mindset.

Youll manage FCL and cross-trade shipments end-to-end, support customer relationships, and play a key role in developing the companys growing FCL offering. This is not a pure sales role but you will be involved in client meetings, commercial discussions and identifying new revenue opportunities.

Key Responsibilities

• Manage FCL import/export shipments from quotation and booking through to final delivery.
• Handle cross-trade / third-country movements and coordinate overseas origins and destinations.
• Liaise and negotiate with shipping lines, agents, hauliers and suppliers.
• Prepare competitive quotations for shipments, tenders and projects.
• Maintain excellent communication with customers throughout the shipment lifecycle.
• Build strong relationships with existing and new clients.
• Attend customer and business development meetings where required.
• Work with the wider team to identify and convert commercial opportunities.
• Ensure shipments are managed efficiently while protecting commercial margins.
• Resolve operational issues proactively and deliver high levels of customer service.
• Support the continued growth of the companys FCL and cross-trade offering.

Essential Experience & Skills

• Strong, hands-on FCL freight forwarding experience.
• Good experience managing cross-trade shipments.
• Solid understanding of international freight forwarding processes.
• Ability to manage shipments independently from enquiry to completion.
• Strong commercial awareness and understanding of freight margins.
• Confidence preparing and negotiating quotations.
• Ability to build strong relationships with customers, carriers and suppliers.
• Comfortable attending customer and business development meetings.
• Excellent communication, organisation and problem-solving skills.
• Proactive, dependable and able to work effectively within a small team.

Desirable Experience

• Existing relationships within the freight forwarding or shipping industry.
• A network that could support new business or revenue opportunities.
• Experience developing accounts and identifying new areas of business.
• Broader freight knowledge beyond FCL.

The Person

This role suits an experienced freight forwarding professional who enjoys operations but also brings commercial instinct. You may currently be working as a Senior Freight Forwarder, Senior FCL Operator, Import/Export Operator or similar and be looking for a role with more influence and visibility.

Were looking for someone collaborative, commercially aware, dependable and confident taking ownership. For the right person, this is a chance to become a key part of a growing business and help shape its future.

Package & Working Arrangements

• Salary £40,000–£50,000 depending on experience and relationships.
• Annual performance-related bonus.
• Based near Hull / East Yorkshire.
• Hybrid working available.
• Remote working considered for exceptional candidates.
• Join a close-knit team where your contribution genuinely impacts growth.

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