Retail Online Hub Assistant

Team: Retail

Location: Skipton Superstore (Opening November 2026), please note this is not a remote based role

Work pattern: 14 hours per week to include each Monday

Salary: Up to £9,345.68 per annum

Contract: Permanent

We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Retail Online Hub Assistant:

• The succesful candidate will be responsible for processing and listing donations on the donated online hub to maximize our donated online income stream

• You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience

About the Retail team:

• Our retail operation consists of over 80 charity shops

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What were looking for in our Retail Online Hub Assistant:

• experience of listing and selling items on online platforms (Professional or personal).

• good IT skills and confident using MS Office (Word, Excel, Outlook).

• ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.

• self-motivated with a flexible, positive, and resilient attitude.

What we can offer you:

• range of health benefits

• 26 days annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more, which you can learn about here

Interested? Heres how to apply:

Application closing date: 22nd October 2026

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

1. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

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