Global Payroll Specialist

IntroductionJob Title:Global Payroll SpecialistOverview:SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to serve 2,000+ enterprise customers globally with 2,500 talented professionals across over 30 countries.We are looking for a proactive, driven and solutions-focused individual to join our Global Payroll team. This role will support payroll operations across a diverse international landscape spanning EMEA, APAC, and North America. This is an excellent opportunity for someone who thrives in a fast-paced, evolving environment and enjoys balancing operational excellence with project and transformation work. The successful candidate will play a key role in helping shape and support a modern global payroll function, gaining exposure to multiple countries, systems, providers, and large-scale initiatives.Job DescriptionKey Responsibilities:Manage end-to-end payroll processing across multiple global jurisdictions, ensuring accuracy, compliance, and adherence to internal controlsReview and reconcile payroll outputs, including tax calculations, statutory deductions, benefits, and other payroll-related activitiesPartner closely with HR, Finance, and external payroll providers to support seamless payroll delivery and process integrationMaintain awareness of payroll legislation, compliance requirements, and industry best practices across supported locationsSupport and enhance payroll governance, controls, audit readiness, and process standardizationAct as a key point of contact for payroll-related queries, providing high-level support to employees and stakeholders globallyCollaborate with external payroll vendors to support service delivery management, issue resolution, and continuous improvement initiativesContribute to payroll-related projects including payroll transitions, process improvements, integrations, acquisitions, and transformation initiativesAssist in developing and maintaining payroll process documentation, operating procedures, and knowledge resourcesAct as a payroll SME within project workstreams and support broader Global Payroll team initiatives as requiredRequired Skills & Experience:Strong operational payroll experience across multiple international jurisdictions within a global environmentExperience supporting outsourced payroll models and working with global payroll providersExposure to payroll operations across EMEA, APAC, and North AmericaExperience supporting payrolls in India, US, and Canada is highly advantageousGood understanding of payroll controls, compliance, audit, and governance practicesStrong analytical and problem-solving skills with a proactive approach to issue resolutionInterest and experience in leveraging AI, automation, and technology to improve payroll operations, reporting, controls, and process efficiencyExperience with payroll process design, documentation, and continuous improvement initiativesAbility to manage multiple priorities within a fast-paced and changing environmentStrong stakeholder management and communication skills across global teamsPreferred Experience:Project and transformation experienceSOX controls experienceEquity processing experienceM&A or payroll transition experienceDiversity & Inclusion Statement:We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.About UsSymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.

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