Senior Operations Lead - Liveable Places

What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.Closing Date: Friday 16th October 2026About the role...We are looking to appoint a Senior Operations Lead for our Liveable Places London region. The role is based from our London office (Westferry Circus, Canary Wharf), with flexible working allowing for a mix of home and in-office working.Reporting to the Head of Liveable Places, the Senior Operations Lead is a member of the Liveable Places Senior Leadership Team and is responsible for the management and leadership of the day-to-day operational matters associated with the Liveable Places discipline in London, with responsibility for P&L and budget delivery.The role is to support the Head of Liveable Places, working closely with the Senior Operations Lead (National), to embed a strong client and project culture around a technically excellent and efficient delivery model, balanced with the need to satisfy client, colleague, and commercial expectations.As a key member of the Liveable Places Senior Leadership Team, you will be supported by a Regional Operations Lead to ensure the operational excellence of Liveable Places.Role Expectations...Maintain an overview of workload, utilisation, and associated resource requirements, working with team leaders to ensure resources are fully utilised within technical capabilitiesPromote collaborative working with other teams to ensure efficient resourcing and identify areas where our services / skill sets can be integrated through multi-disciplinary workingInterface with GCC, champion UK and India joint working to grow our workload, maintain our competitiveness and access skillsMonitor and manage recruitment needs to meet project and budget targets / demandsManage the integration of UK wide best practice (e.g. BMS) and implement operational business improvementsResponsible for annual budget preparation and delivery (Revenue, Operating Margin, EBITDA and DSO)Responsible for Liveable Places financial performance / reportingResponsible for accuracy and overview of Liveable Places financial forecastsResponsible for effective commercial governance and Go / No Go opportunity reviewsActively demonstrate leadership in Health, Safety and Wellbeing, with a commitment to a Zero Harm cultureManage and oversee all aspects associated with HSEQProvide visible leadership and direction for the Liveable Places cost centres with responsibility for training, development, and colleague retentionProvide co-ordination across the business to ensure sharing of best practice and innovationPromote technical excellence and Future Ready / innovation, and apply lessons learned from Project ReviewsWork with the Head of Liveable Places to develop and implement succession planning and talent management and have an effective interface with HR on all general employee mattersKey Competencies and ExperienceLeadership – Demonstrate excellent inter-personal skills with good leadership and management abilities; capable of communicating effectively with all parts of Local Government and the wider WSP businessLeadership - Demonstrates the desire to constantly improve, motivate and encourage others; lead and implement change programmes; inspiring colleagues and drives an innovative and supportive cultureCommercial - Experience of managing a P&L, along with associated financial and commercial business contributionsCommunication - Demonstrates an ability to communicate effectively and uses own knowledge to support and coach others as requiredRelationship Building - Able to establish, build, sustain and share strong, professional relationships with relevant internal stakeholdersProblem Solving – able to reason logically and apply a systematic process to finding solutions; is proactive in responding to problem Imagine a better future for you and a better future for us all.Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 80,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.#LI-AT1Full timePosting Date:

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