Senior Product Designer - Spend - Credit

Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionShape Wise’s first credit products—starting with US Business credit—and make complex borrowing, spending and repayment journeys simple, transparent and fair.We’re on a mission to make money without borders—instant, transparent and eventually free. The newly created Credit team is at the frontier of that mission, exploring how fair and transparent credit can help customers manage their global financial lives more effectively.We’re looking for a Senior Product Designer to join Credit and shape the future of Wise’s credit products.Your mission is to help the squad understand and meet customers’ needs for credit—both for business and personal use. You’ll turn complex credit propositions, policies and systems into intuitive experiences that fit seamlessly into people’s lives and businesses, making credit terms, costs, decisions and consequences clear.From launching our first credit offering, you’ll help establish the design foundations that allow Wise to expand into new products, customer segments and markets.What you’ll be doingOwn the full credit journey: eligibility, application, decisioning, onboarding, limits, statements, repayments and supportShape the product proposition and roadmap, not only the executionIdentifying and solving points of friction in how customers pay, track, and manage their spendingDesigning for a global product—balancing consistency with local nuances across marketsTurning complex systems and constraints into simple, intuitive user experiencesCollaborating closely with Product, Engineering, Research & Analytics to ship high-impact improvementsUsing data and research to continuously improve customer outcomesRaising the bar for design quality and consistency across our Credit offeringsHere’s how you’ll contributeHelp customers understand whether credit is right for themSupport responsible application, utilisation and repayment outcomesInfluence which propositions Wise pursues and how the roadmap developsHelp eligible customers use Wise Credit responsibly when it meets a genuine needBuild trust by making credit feel transparent, predictable, and easy to understandReduce customer confusion and support needs through clearer, more proactive designImprove critical moments in the credit journey—declines, limit changes, statements, missed repayments and restrictions.Design experiences that scale globally while working well in local contextsBalance customer experience with risk, compliance, and operational constraintsThis role will give you the opportunity to:Be a foundational designer in a new product areaLead zero-to-one work with significant autonomy, owning highly visible, high-impact problemsShape the end-to-end Credit experience with a new cross-functional teamInfluence product strategy through design, not just executionTackle complex, real-world problems at the intersection of money, risk, and global paymentsSee the direct impact of your work on customer behaviour and business outcomesAbout you:You have strong experience designing complex product experiences, including operational processes behind the interface, ideally in fintech or similarly complex domainsYou’re comfortable working with ambiguity and shaping problem spaces, not just solutionsYou can simplify complexity and design intuitive experiences in constrained environmentsYou think in systems and journeys, not just individual screensYou’re comfortable designing for global products across multiple markets & simplifying regional regulatory and operational differences.You use data and research to inform your decisionsYou communicate clearly and collaborate effectively across disciplinesYou care deeply about building products that customers trust and rely onThis role probably isn’t for you if:Your experience is primarily visual execution rather than end-to-end product and service design.You prefer fully defined briefs over helping determine what should be built.You’re uncomfortable challenging product, commercial or risk assumptions when they could produce poor customer outcomes.Additional InformationFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what it's like to work at Wise visit Wise.Jobs.Keep up to date with life at Wise by following us on LinkedIn and Instagram.SummaryType: Full-timeFunction: DesignExperience level: Mid-Senior LevelIndustry: Financial Services

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