Sales Team Support Officer

Base Pay Range

Australasian Recruitment Company provided pay range This range is provided by Australasian Recruitment Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Sales Team Support Officer

Our client, a rapidly scaling fintech company, is seeking a motivated and engaging individual to support their dynamic sales team. This varied role spans multiple business areas, ideal for someone with a flexible mindset who thrives on diverse objectives and responsibilities. As part of a fast‑growing business, you will enjoy exposure to different functions and benefit from strong career progression opportunities while contributing to a high‑performing, collaborative environment.

Responsibilities

• Sales Team Support – Assist the AEs with significant client pitches, post‑sales follow‑up, and managing trial logistics to ensure smooth onboarding and engagement.
• Marketing Coordination – Get hands‑on with marketing efforts, support campaigns, manage our CRM (we use HubSpot), and ensure the GTM Team has the necessary collateral to shine in front of clients.
• Customer Engagement – Collaborate with Trading Solutions (TS) to improve customer interactions and support ongoing engagement strategies.
• Event Preparation – Assist in planning and executing industry events, ensuring materials and schedules are in place, and organizing company social events.
• Administrative Support – Handle scheduling, data entry, and reporting on sales performance metrics.
• Performance Monitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team.
• Performance Management – Create reports and a dashboard to track sales team activity, attainment of targets, and performance continuity.
• General Admin – Assist the business & Exec with general admin, from production of reports to minute‑taking and other duties as required.
• Office Management – Primary contact with building management, ensuring the smooth running of the office, including ordering stock and liaising with maintenance.
• Confidential Information – Comfortable handling confidential and sensitive information.

Essential Qualifications

• Prior experience supporting a commercially focused team (ideally Sales).
• Prior experience within a small / scaling or fast‑moving organisation.
• Excellent working knowledge of Excel – able to use it to manage data and produce reports.
• Strong organisational and multitasking skills to support multiple teams effectively.
• Excellent written and verbal English communication skills.
• Both the ability and desire to work right across the business at all levels.

Equal Opportunity

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

For information on how we process personal information, please refer to our website: How We Use Your Personal Information.

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