Sales Development Representative

Key IVR Doncaster, England, United Kingdom

HR Director | PhD | Business Trainer | Learning & Development

We are seeking a Sales Development Representative to join our growing team at our head office, based in Doncaster. In this role, the main responsibility will be to identify new business opportunities, nurture leads, and expand existing customer relationships. This is a commercially focused position, ideal for individuals with a background in sales or account management who are passionate about driving growth and building lasting relationships with clients.

Key Responsibilities

• Proactively identify and engage outbound leads through cold calling, email outreach, and social selling (e.g., LinkedIn).
• Qualify and develop inbound leads provided by the marketing team.
• Re-engage with dormant or nonresponsive leads as directed by the account management team.
• Maintain accurate and up-to-date records of all sales activities in the CRM system (Microsoft Dynamics).

Qualifications and Skills

• Minimum of 1 year of experience in sales, business development, or account management.
• Fluent in English, both written and verbal.
• Demonstrated ability to meet and exceed targets, with a track record of growing accounts and building new client relationships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organisational and time management skills.
• Self‑motivated and goal‑oriented.

Package and Incentives

• Competitive base salary with commission structure.
• Pension contributions.
• Regular team‑building events and company socials.
• Ongoing training and professional development opportunities.
• 20 days holiday plus public and bank holidays, 1 extra holiday per year of employment – up to a maximum of 25 days.
• Opportunities for professional development and career progression.
• Free parking available on‑site with excellent public transport links.

How to Apply

Please email your CV along with a cover letter detailing your relevant experience and highlighting your strengths in sales, communication, and relationship‑building to or apply on our webpage

Background

Key IVR is an industry‑leading SaaS business and a recognised market leader in the UK, specialising in customer payment solutions and IVR technologies. With ambitious plans for international expansion, the company is currently strengthening its team by recruiting a number of highly qualified professionals across several key roles, primarily within existing departments.

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