Sales Development Representative

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We are seeking a motivated and results-driven Cold Caller to join our sales team. The primary responsibility of this role is to generate leads by reaching out to prospective clients and introducing them to our SaaS-based business applications. The ideal candidate will be a persuasive communicator with a passion for sales, who thrives in a fast-paced environment.

Key Responsibilities:

• Proactively make outbound calls to prospective customers and businesses and promote our software business applications.
• Generate new sales leads through cold calling and following up email campaigns
• Qualify leads by identifying potential customers' needs and budget and scheduling product demos or further discussions for qualified prospects with the account management team.
• Achieve daily, weekly, and monthly lead generation targets.
• Handle objections and rejections professionally, turning challenges into opportunities.
• Collaborate with the sales and marketing teams to refine lead generation strategies.

Product & Service Knowledge:

• Stay updated on the company’s software and services
• Explain technical products and services in a clear, non-technical manner to potential customers.
• Keep track of industry trends and competitor offerings.

Customer Relationship Management:

• Build and maintain strong relationships with potential and existing clients.
• Maintain an organised database of leads and track all call activities in the CRM system.

Sales Targets & Reporting:

• Achieve and exceed sales targets and KPIs set by management.
• Provide regular reports on sales activities, lead conversions, and pipeline progress.
• Work closely with the sales team to optimise sales strategies.
• Work with marketing teams to align sales strategies with promotional campaigns.
• Attend sales training and workshops to improve product knowledge and sales techniques.
• Provide feedback to management on customer needs, challenges, and potential improvements.

Essential Skills & Qualifications:

Education & Experience:

• Minimum of 3 years in telesales, preferably in IT, technology, or SaaS sales.
• A background in IT sales, business development, or account management is advantageous.
• Experience using CRM systems.

Technical & Sales Skills:

• Strong understanding of IT products, services, and emerging technologies.
• Excellent communication and persuasion skills.
• Ability to handle objections effectively.
• Strong organisational skills with attention to detail.

Personal Attributes:

• Self-motivated and target driven.
• Resilient, confident, and persistent in sales efforts.
• Customer-focused with a problem-solving mindset.
• Ability to work independently and as part of a team.
• Experience selling Dynamics 365 CRM, SuperOffice.
• Understanding of enterprise sales processes.
• Familiarity with sales automation tools.
• Competitive salary with commission/bonus structure.
• Ongoing training and career development opportunities.
• Company incentives and performance-based rewards.

Seniority level

• Seniority level
• Mid-Senior level

Employment type

• Employment type
• Full-time

Job function

• Job function
• Sales and Business Development
• Industries
• Software Development

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