Outreach Worker

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Senior Client Services Partner at Harrow Council

Job Title: Outreach Worker

Location: Forward Drive, Harrow, HA3 8NT (London Borough of Harrow)

Employer: Pertemps Recruitment Partnership on behalf of the London Borough of Harrow

Type: Temporary – Initial 8-month assignment, with potential for extension

Working Arrangement: Office-based

Pay Rate: £20.57 per hour (PAYE)

The London Borough of Harrow is seeking a dedicated Outreach Worker for a full-time, office-based role. The position operates on a temporary basis and involves delivering services both from the office and directly at client locations.

Key Requirements:

• Valid business car insurance
• Active DV clearance
• Consistent access to a personal vehicle

Key Responsibilities

• Manage a caseload of rough sleepers and single homeless applicants, ensuring support needs are met and clients can sustain tenancies.
• Collaborate with teams like RAMPH to assess needs and guide clients to appropriate services.
• Act as the main contact for allocated individuals, maintaining records and reporting data.
• Create tailored action plans with coordinators to secure suitable housing and support.
• Liaise with welfare departments to ensure benefit access.
• Support homelessness applications through close coordination with relevant teams.

About you:

• Understanding of key homelessness legislation and housing-related benefits
• Experience working directly with people in high-stress situations
• Awareness of diverse needs across Harrow’s communities
• Clear, calm communication and strong interpersonal skills
• About us:
• For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
• London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
• The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting

Seniority level

• Seniority level
• Not Applicable

Employment type

• Employment type
• Temporary

Job function

• Job function
• Other
• Industries
• Staffing and Recruiting

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