Cafe Manager

We’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. Full-time contracts are available at 40 hours per week.

At the heart of One Retail , our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.

In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key responsibilities

• Leading and motivating teams to deliver consistently high standards of food and service
• Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
• Working closely with your line manager to track KPIs and deliver against business targets
• Maintaining a strong and positive brand presence in line with Compass Group UK&I values
• Driving innovation by identifying opportunities for new service concepts and customer offers
• Acting as the link between customers and internal teams to ensure expectations are exceeded
• Supporting, developing, and training team members, leading by example at every step
• Ensuring compliance with Health & Safety and Food Safety standards across all operations
• A true passion for food, service, and delivering memorable customer experiences
• Minimum two years’ management experience in a similar environment
• Proven ability to lead and develop successful teams
• Strong financial and operational management skills
• Excellent communication and organisational abilities
• Ambitious, motivated, and always looking to develop skills and knowledge

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management

Industries

• Retail and Food and Beverage Services

Referrals increase your chances of interviewing at One Retail by 2x

Cantley, England, United Kingdom; Worlingham, England, United Kingdom; Aldeburgh, England, United Kingdom; Norwich, England, United Kingdom

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