Spa Concierge

Position Overview

We are hiring a Part‑Time Spa Concierge (up to Full‑Time hours available). Immediate need is evenings and weekends.

Responsibilities

• Educates the guest on the Woodhouse experience, while assisting on their scheduling of the perfect treatments - customized to their needs
• Answers the phone with a smile each and every time
• Provides personal attention from the time the guest walks through the door
• Introduces the guest to the Woodhouse experience including a warm welcome, a tour of our changing lounge and amenities, and helps them to have a seamless experience
• Remembers the small things that make The Woodhouse special – the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Acts as the brand ambassador, ensuring the guest enters a clean, safe place with the right lighting, music and scent to create a memorable experience
• Stays educated on all products offered by our spa, providing strong sales support by explaining product benefits and following up with the closing of the sale
• Invites guests to reschedule reservations for their next visit to build retention of the business
• Serves as backup for the leadership team when they are busy handling core responsibilities, ensuring smooth daily operations

Benefits & Perks

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive Pay & Incentive Programs
• Retirement Benefit: Simple Roth IRA, eligible for up to 3% company match
• Generous discounts on services and retail, to encourage self‑care
• Team Environment: Internal referrals and support in daily operations
• Work/life balance with a regular schedule and a consistent clientele; eligibility for paid time off
• Consistent leadership
• “The Woodhouse Way” paid training program
• Ongoing training opportunities with industry specialists and vendors
• Employer‑sponsored EAP (Employee Assistance Program)
• Access to health insurance options for full‑time team members (average weekly hours 30+)

Specific benefits vary by location.

Compensation

Hourly compensation. Full‑time hours available.

Equal Opportunity Employer

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug‑free and smoke‑free workplace.

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