Marketing Technician

FitnessGenes is a pioneering platform that leverages DNA and biological information to deliver evidence-based personalized health, fitness, and lifestyle recommendations. Founded in 2013 by a team of experts, including genetic researchers and a medical doctor, FitnessGenes has evolved from a direct-to-consumer service to a B2B provider. The company now empowers healthcare and fitness professionals such as personal trainers, nutritionists, and functional medicine doctors with a cutting-edge client management platform. FitnessGenes is committed to helping people achieve longer, healthier, and more fulfilling lives through personalized insights into their unique biology.

Overview

This is a hands-on execution role responsible for implementing, coordinating and optimising marketing systems and campaigns across multiple channels.

The Marketing Technician takes strategic direction from the CMO/CRO and ensures tactical implementation is delivered on time, within budget, and aligned to business objectives.

This role requires strong technical capability, operational discipline and project management skills.

Key Responsibilities

• Marketing systems and CRM management:
• Build and schedule email campaigns, automations and workflows
• Maintain and optimise marketing databases
• Ensure data integrity and segmentation accuracy

Website and digital infrastructure

• Manage and update company website content
• Improve website functionality and performance

Campaign execution and optimisation

• Track campaign performance including traffic, leads and engagement
• Optimise systems from awareness through acquisition and retention
• Improve customer journey and increase customer lifetime value

Project management

• Create and manage project timelines
• Ensure campaigns are delivered on schedule
• Draft and manage marketing budgets
• Move simultaneous projects forward to completion

Data and reporting

• Track weekly KPIs
• Analyse marketing and customer data
• Create performance reports for senior management
• Use insights to inform campaign optimisation

Cross-functional coordination

• Coordinate with sales, product and customer service teams
• Align marketing execution with overall business objectives
• Provide support to sales teams through materials and campaign alignment

Vendor and stakeholder management

• Coordinate with external vendors including designers, printers and agencies
• Manage sponsorships and partnerships
• Communicate with internal and external stakeholders

Administrative and operational support

• Maintain marketing systems and documentation
• Provide administrative support where required
• Organise files, databases and campaign assets

Qualifications, Experience and Skills Required

• Strong technical aptitude and ability to learn new tools quickly
• Experience with CRM, CMS and email marketing platforms
• Strong analytical skills
• Highly organised and process-driven
• Self-starter with high accountability

Why Work For Us?

We\'re a small but mighty team who are passionate about what we do. Weofferasupportiveanddynamicworkplacedesignedtohelpyouthrivebothprofessionallyandpersonally.Ourflexibleworkingenvironmentpromotes a healthy work-life balance, whileourinformalofficeculturekeepsthingsrelaxed,inclusive,andenjoyable.Alongsideacompetitivebenefitspackage—includingasalary-sacrificepensionscheme,healthanddentalcashbackplans,andanemployeeshareoptionscheme—weprovidea £50monthlyallowancetosupportyourhealthandfitness.You’llbenefitfroma 9-dayworkingfortnight,generousannualleavepluswellbeingdays,andregularteamsocialsrangingfromcocktailmakingtoraftbuilding.We’realsocommittedtoyourgrowth,withongoingtraininganddevelopmentopportunitiestohelpyoubuildyourcareerwithus.

*Note that that we are currently trialling a 9-day fortnight. The annual leave and wellbeing days will be reviewed as part of the trial and may be amended if the 9-day fortnight becomes permanent.

This is a full-time hybrid role, the successful candidate will need to be in the Oxford (Bicester) office twice per week, but can be in the office more if you prefer office working.

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