Customer Service Representative

Bradford Source: WhatJobs

£30,000 – £35,000

Customer Service Representative (Remote / Bradford)

This is a permanent opportunity for an enthusiastic Customer Service Representative to join a busy firm based in Bradford. Candidates with proficient Dutch and French language skills (both written and spoken) and the willingness to work remotely will have an advantage. The role is primarily remote with travel to the Bradford office once a month and to Belgium twice a year (fully expensed).

Job Responsibilities

Managing the complete order-to-shipment process
Daily communication with customers and different departments within the business
Monitoring and resolving delivery issues promptly
Processing customer pricing approval requests and following up with relevant departments
Setting up and maintaining accurate customer account records
Assisting with invoicing and resolving related queries
Managing stock and delivery schedules
Following all internal procedures and audit requirements
Supporting the Customer Service Team Leader with day‑to‑day operations, ensuring orders, deliveries, and administrative processes run smoothly and efficiently

Required Skills and Qualifications

Fluency in Dutch and French (written & spoken)
High level of written and verbal communication
Strong working knowledge of Microsoft Office
Experience with SAP (highly desirable)
Previous experience in a customer service or administrative environment (essential)
Background in the automotive or related industry (advantageous)
Strong attention to detail and organisational skills

Additional Details

Hours: 39 hours per week

Start Date: January 2026

Salary: £30,000 – £35,000, dependent on experience (flexible for the right candidate)

Work Location: BD7 (remote working offered for the right candidate with one office visit per month)

By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

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