Salary: £14.02 per hour, with premia paid for hours worked between 1900hrs and 2200hrs of £1.51.
Responsibilities
Answer incoming calls from customers in relation to collection requests, along with delivery queries.
Sort and allocate premium and distance deliveries.
Check and investigate failed deliveries/collections when needed.
Prioritize and reallocate failures for next day delivery as required.
Input data into the tracking system.
Maintain clear and effective communication and collaboration with team/managers and other depots.
Follow FedEx processes, procedures, controls, and external regulatory requirements.
Provide support to supervisor and team members as required, while complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight.
Ensure customers’ urgent packages get to the right place on time and provide high‑quality customer service.
Training & Career
Full training will be given along with a competitive salary and benefits package. We also offer excellent career opportunities for those interested in progressing in a supportive, "can‑do" environment.
Company Overview
FedEx is one of the world’s largest express transportation companies, serving more than 220 countries and territories worldwide.
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