German Speaking Customer Service Advisor

Overview

Job Title: German speaking Customer Service Advisor

Location: Chippenham – due to the location you’ll need to be a driver with your own car

Salary: £26,000 - 29,000 per annum (depending on experience)

Contract: Permanent, full-time, Monday – Friday

Are you a fluent German speaker with a passion for delivering exceptional customer experiences? Ready to take your career to the next level in a high-end, international environment?

We’re partnering with a prestigious, fast-growing company that’s looking for a confident and enthusiastic German speaking Customer Service Advisor to join their vibrant and multicultural team.

In this role, you’ll be the voice of a premium brand in the DACH region, helping customers feel valued, heard, and supported at every touchpoint.

In return, you’ll receive:

• An annual salary of up to £29,000 per annum depending on experience
• Full training on the company brand, products and systems
• Flexitime
• Working as part of a friendly, supportive and passionate team in a successful, international and ever-expanding company
• On-site parking
• Genuine opportunities for growth and progression
• And more!

Day-to-day responsibilities will include:

• Support service and sales in the DACH market
• Be a go-to product expert, helping customers with energy and professionalism
• Connect with potential trade clients and assist with account setup
• Build strong relationships by ensuring a smooth buying experience
• And more!

Who we’re looking for:

We’re looking to connect with candidates who are fluent in German and English with previous experience in a similar role. Please note that due to the location of the company, you’ll need to be a driver with access to your own vehicle. To succeed in this role, you’ll be an excellent communicator, be highly organised, and be genuinely excited to create an outstanding customer experience.

If interested, please apply either directly or send your CV directly to Aylin at to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Retail

Note: The original posting contained several additional, non-essential job postings and repeated headings; this refined description focuses on the key responsibilities and requirements of the German speaking Customer Service Advisor role.

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